Frequently asked questions
Everything you need to know about the product and billing.
Website Design & Development
Web Application
UX / UI Design
SEO
We offer a range of services, including website UX/ UI design, website development, e-commerce development, website maintenance, website hosting, and website optimisation.
The time it takes to develop a website depends on a variety of factors, such as the complexity of the design, the number of pages, and the functionality required. Typically, a simple website can be developed in a few weeks, while a more complex website can take longer.
Our website development process typically involves several stages, including discovery, design, development, testing, and launch. During the discovery phase, we gather information about your business and your goals for the website. During the design phase, we create a visual design for the website. During the development phase, we build the website using the latest web technologies. During the testing phase, we test the website for functionality, usability, and performance. Finally, during the launch phase, we deploy the website to the live server.
Yes, we can create a website that is optimised for mobile devices. We use responsive design techniques to ensure that your website looks great and functions properly on all devices, including smartphones and tablets.
Yes, we can optimise your website for search engines. We use industry best practices for on-page and off-page optimisation to improve your website’s visibility and ranking in search engine results pages.
The cost of developing a website depends on the complexity of the design, the number of pages, and the functionality required. We offer customised pricing based on your specific needs and budget.
Yes, we provide ongoing website maintenance and support services to ensure that your website remains up-to-date and secure. We offer different levels of support depending on your needs.
Yes, we can integrate third-party applications into your website, such as payment gateways, social media platforms, and email marketing tools. We have experience working with a variety of APIs and can provide customized integrations to meet your specific needs.
Yes, we offer website hosting services to ensure that your website remains online and accessible to your visitors. We use reliable hosting providers and offer different hosting plans depending on your needs.
We offer a range of services including but not limited to web application development, custom software development, mobile application development, e-commerce development and custom APIs.
Our process of developing a web application typically involves several stages including planning, designing, development, testing, and deployment. During each stage, the development team works closely with the client to ensure that the final product meets their needs and specifications.
The timeline for developing a web application can vary depending on the complexity of the project and the size of the development team. However, most projects can be completed within 3 to 6 months.
The cost of developing a web application depends on various factors such as the complexity of the project, the size of the development team, and the technologies used. Generally, web application development projects can range from a few thousand dollars and upwards.
We typically use a range of programming languages including JavaScript, PHP and frameworks like Laravel & React and a lot more. Our skilled development team is always happy to work with you to create a solution that meets your specific needs.
Yes, we can provide ongoing support and maintenance. This can include bug fixing, security updates, and feature enhancements. We can also provide training and documentation to help your team get up to speed on using the new system.
We take security very seriously and follow best practices for encryption, authentication, and access control measures. We also conduct thorough testing and code reviews to identify and address any vulnerabilities.
We offer change management services to help you manage updates and changes to your software solution over time. We work with you to understand your requirements and prioritise any changes based on their impact on your business. We use the microservices architecture model for our application development process so that future updates and management for the application becomes easily maintainable.
Yes, we offer website hosting services to ensure that your website remains online and accessible to your visitors. We use reliable hosting providers and offer different hosting plans depending on your needs.
Good UX (User Experience) design helps companies in providing a positive experience for the user and ensures that a product or service is user-friendly, efficient, and effective. UI (User Interface) design focuses on the look and feel of a product, including visual design and interactive elements. Put together, a great UX/ UI design can help a company differentiate itself from its competitors and increase customer satisfaction and loyalty.
We offer a variety of services, including user research, information architecture, wireframing, prototyping, visual design, and usability testing. To compliment the UX/ UI design we also offer full branding services such as logo, brand kits, design guidelines and more.
Our designers typically work closely with clients to understand their needs and goals, and to develop a design strategy that meets those needs. This may involve conducting user research, developing wireframes and prototypes, and iterating on designs based on feedback from stakeholders and users.
The length of our UX/UI design process can vary depending on the complexity of the project and the scope of the work. Some projects may take just a few days, while others may take a few weeks or more.
The cost of UX/UI design services can vary depending on a number of factors, including the complexity of the project, the level of expertise required. We may offer a flat-fee pricing for some projects, while for others we may charge hourly rates or project-based fees.
SEO stands for Search Engine Optimization. It’s the process of optimizing websites, content, and online presence to rank higher in search engine results pages (SERPs).
SEO is essential for any business with online presence as it can help you get discovered by potential customers who are searching for products or services online. By ranking higher in search engine results, your business can attract more traffic to your website, generate more leads, and increase revenue.
We offer a range of SEO services that include keyword research, website analysis, content optimization, on-page optimisation, mobile optimisation, link building, local SEO, and more. We can also provide ongoing SEO maintenance and reporting to track progress and adjust strategies as needed.
We use ethical and sustainable SEO practices, and offer customised strategies tailored to your business needs and goals.
SEO is a long-term strategy, and it can take anywhere from 2-3 months to a year or more to see significant results. Amongst others, the most important factors are how long your business has had an online presence, how competitive is your industry and keywords, the quality of your content, and the strength of your backlink profile.
The cost of our SEO services varies depending on the scope of your project. We can either charge a flat fee or work on a monthly retainer or charge hourly rates. It greatly depends on the complexity of the project, your domain authority and how long you have been active in that industry landscape.
No reputable SEO service provider can guarantee specific results, such as a top ranking on Google. SEO is an ongoing process that involves many factors outside of anyone’s control, such as search engine algorithms, user behavior, and competitor strategies. However, from the onset we assist you to establish realistic expectations, provide regular progress reports, and adjust strategies as needed to maximise results.
White hat SEO refers to ethical and sustainable practices that comply with search engine guidelines, such as creating high-quality content, building natural backlinks, and optimising for user experience. Black hat SEO refers to unethical practices that violate search engine guidelines, such as keyword stuffing, cloaking, and buying backlinks. Black hat SEO can lead to penalties and even deindexing from search engines, while white hat SEO focuses on long-term success and sustainability.